Player Support with German
« back to all job offers

Huuuge Games — We’re a global, fast-moving hyper-growing free-to-play game developer & publisher on a mission to empower billions of people to play together.

Join Huuuge Games and get your ticket to take part in one of the greatest stories ever told in gaming. Team Huuuge is all about making truly social mobile games, and people who love games and dream about building experiences enjoyed by millions around the globe are who we are looking for.

What makes us special is our company culture. We worship everyday learning and playing together as a team of teams. People who are humble and hungry to learn are the ones Huuuge Games is looking for. Want to Play Together in Team Huuuge? Join us!

Location: Szczecin

Your responsibilities:

  • resolving problems with our games reported through the player support center, support for the players, responding to their messages through social network, e-mails and chat,

  • gathering players' opinions and supporting the developers during making improvements to the games based on the aforementioned opinions,

  • monitoring and moderating previously mentioned communication platforms.

Our requirements:

  • well-developed ability to communicate,

  • computer handling proficiency and general knowledge of teleinformatic systems' usage,

  • excellent german language knowledge in both speaking and writing,

  • decent english language knowledge in both speaking and writing,

  • excellent knowledge of social networking and netiquette,

  • empathy and the ability to self-identify with players' problems,

  • creative thinking and problem solving,

  • dedication to bring the players the best support possible,

  • passion for video games and knowledge of the mobile and social casino game market,

  • independence.

Surprise us with these additional assets:

  • experience in working at a similiar position or at customer service, practical experience with Zendesk customer support tool,

  • knowledge of mobile operating systems, iOS and Android.

What you’ll get in return:

  • attractive salary,

  • relocation package and support in finding new accommodation,

  • flexible working hours,

  • English or Polish language lessons if needed,

  • ability to work together with an experienced team in amazing atmosphere,

  • fresh fruit and soft drinks every day,

  • access to Kindle readers with the latest industry standard e-books,

  • and, of course, life insurance, Medicover health care program for you and your family, MultiSport card and integration trips and parties.

Send us your CV and become a part of Huuuge Games!

(Remember about including your consent to the processing of your personal data for the recruitment process. Please note that we will contact only selected candidates.)

Player Support with German

Full time