Player Support
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Huuuge Games -- global, fast-growing, Free-to-Play developer & publisher on a mission to Mars! 

Join Huuuge Games and get your ticket to take part in one of the greatest stories ever told on gaming. We at Huuuge Games are all about making truly social mobile games, and people who love games and dream about building games played globally by millions are who we are looking for.

We focus on creating superior real-time social gaming experiences and right now we are busy turning Free-to-Play casinos truly social and exciting for broad global audiences.

Player Support
Location: Szczecin

Your responsibilities:

  • resolve problems with our games reported through the player support channels,
  • provide general support for the players, responding to their messages through social network, e-mails and chat,
  • gather player feedback and cooperate with the developers to implement improvements based on said feedback,
  • monitor and moderate the previously mentioned communication platforms.

Our requirements:

  • well-developed ability to communicate,
  • computer handling proficiency and general knowledge of teleinformatic systems' usage,
  • excellent English language proficiency, both written and spoken,
  • excellent knowledge of social networking and netiquette,
  • empathy and the ability to self-identify with the players' problems,
  • creative thinking and problem solving,
  • dedication to bring the players the best support possible,
  • passion for video games and knowledge of the mobile and social casino game market,
  • self-reliance.

Surprise us with these additional assets:

  • experience in working at a similiar position or at customer service,
  • practical experience with Helpshift customer support tool,
  • knowledge of mobile operating systems, iOS and Android.

What you’ll get in return:

  • attractive salary,
  • elastic working hours,
  • type of contract tailored for your needs,
  • ability to work together with an experienced team in amazing atmosphere,
  • fresh fruit and soft drinks every day,
  • access to Kindle readers with the latest industry standard e-books, 
  • and, of course, life insurance, Medicover health care program for you and your family, MultiSport card and integration trips and parties.

Send us your CV and become a part of Huuuge Games!

(Remember about including your consent to the processing of your personal data for the recruitment process. Please note that we will contact only selected candidates.)

Player Support

Full time